MATTHABEL PRIVACY POLICY
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you shop with us.
WHAT INFORMATION WE COLLECT
When You Make a Purchase
We collect information you provide during checkout:
- Name
- Shipping address
- Email address
- Payment information (processed securely through PayPal)
When You Browse Our Website
We automatically collect:
- IP address (to understand your browser and operating system)
- Website usage data (pages visited, time spent)
Email Marketing
- We only send marketing emails with your permission
- You can unsubscribe anytime
HOW WE USE YOUR INFORMATION
Primary Uses
✅ Process your orders ✅ Arrange shipping and delivery ✅ Handle returns and refunds ✅ Provide customer support
Secondary Uses (With Your Consent)
✅ Send promotional emails about new products ✅ Share store updates and special offers
Important: We ask for separate permission before using your information for marketing.
YOUR CONSENT & CHOICES
How You Give Consent
When you:
- Place an order
- Provide your email for updates
- Create an account
You automatically consent to us using your information for that specific purpose.
How to Withdraw Consent
Change your mind? No problem!
- Email us: [email protected]
- Unsubscribe from marketing emails using the link in any email
- Request data deletion anytime
HOW WE PROTECT YOUR INFORMATION
Security Measures
🔒 SSL encryption for all data transmission 🔒 AES-256 encryption for stored data 🔒 PCI-DSS compliance for payment processing 🔒 Industry best practices for data protection
Payment Security
- All payments processed through secure PayPal
- We never store your credit card information
- PayPal handles all payment data securely
INFORMATION SHARING
We NEVER Share Your Information With:
❌ Other companies for marketing ❌ Data brokers ❌ Advertisers
We Only Share When:
✅ Required by law ✅ You violate our Terms of Service ✅ Third-party services help us serve you (like shipping companies)
Third-Party Services
Some services we use have their own privacy policies:
- PayPal (payment processing)
- Shipping companies (delivery)
- Website hosting (keeping our site running)
Note: When you leave our website or use third-party services, their privacy policies apply.
COOKIES WE USE
We use cookies to improve your shopping experience:
| Cookie Name | Purpose | Duration |
|---|---|---|
_session_id |
Remember your session | Session only |
cart |
Save items in your cart | 2 weeks |
_shopify_visit |
Count website visits | 30 minutes |
_shopify_uniq |
Track unique visitors | 24 hours |
Want to opt out? You can disable cookies in your browser settings.
AGE REQUIREMENTS
You must be 18 years or older to use our website, or have parental consent if you’re a minor.
POLICY CHANGES
When We Update This Policy
- We may update this policy anytime
- Changes take effect immediately when posted
- We’ll notify you of major changes
- Check this page regularly for updates
If Our Business Changes
If Matthabel is sold or merged with another company, your information may be transferred to the new owners so they can continue serving you.
YOUR RIGHTS
You have the right to:
- Know what information we have about you
- Update or correct your information
- Delete your information (with some exceptions)
- Stop marketing emails anytime
- Ask questions about our privacy practices
CONTACT US
Questions about your privacy?
📧 Email: [email protected] ⏰ Response Time: 2-3 business days
SUMMARY
We keep it simple:
- We only collect information needed to serve you
- We never sell your personal information
- We use industry-standard security
- You control your marketing preferences
- You can contact us anytime with questions
Your privacy matters to us. We’re committed to keeping your information safe and using it only to provide you with the best shopping experience possible.